The best and worst ranked mobile networks in South Africa

The best and worst ranked mobile networks in South Africa

MTN South Africa has been named the best Mobile Network in South Africa for the third successive quarter of 2020.

The findings were provided by MyBroadband Insights in its Mobile Network Quality Report, which shows that MTN had the best mobile network in South Africa during the lockdown.

MTN achieved a Network Quality Score of 9.68 (96.8%), outperforming the second runner-up Vodacom, who scored 5.99 (59.9%). The network score is a value which shows the relative performance of networks, with a maximum score of 10.

The mobile operator had the highest average download speed at 55.11Mbps, followed by Vodacom on 29.80Mbps, Telkom on 23.60Mbps, Cell C on 17.82Mbps, and Rain on 10.02Mbps. 

These results also outperform South Africa’s average mobile network performance, which is sitting at upload speeds of 29.16, upload speeds of 11.46 and latency of 37ms. 

“Our commitment to serving customers will always be at the core of what we do. This year has presented many challenges for so many across the country; we’re just happy that we could offer a reliable network that kept people connected to each other through it all,” said Jacqui O’Sullivan, Corporate Affairs Executive at MTN SA.” 

MTN SA’s network has also emerged as the Best Network in the capital city of Tshwane, Johannesburg, Cape Town and Durban where it achieved a Network Quality Score of 9.87 (98.7%), 9.81 (98.1%), 9.84 (98.4%) and 9.97 (99.7%) respectively.   

The Network Quality Report is based on results from MyBroadband’s Android Speed Test App which were recorded between 1 July 2020 and 30 September 2020.

The download speed (60%), upload speed (20%), and latency (20%) is used to calculate an overall weighted Network Quality Score.

This Network Quality Score is a relative Benchmark index based on a value of 10 equating to the best Download Speed, Upload Speed and Latency with all other operators scored relative to the Speeds and Latency that determined this score so performance gaps between operators can be easily quantified.