Jumia Ghana expands pick-up services


Jumia, an e-commerce store has introduced a cash on delivery payment option for its customers in Ghana and expanded its pick-up services in a move that enables the ease of purchasing whilst saving money.

The company has 20 pick-up stations operational in Accra and Kumasi and has opened 6 new pick up stations in the western region and 7 others in the central region with plans to expand further.

“More than 25 % of our consumers are from rural and remote areas, they can find more choice at affordable pricing. By providing them new pick up stations, we want to allow them more flexible payment options,” said Jumia Ghana Chief Executive Officer of Diana Owusu-Kyereko.

We are committed to give the best of e-commerce to our consumers, even more now with COVID-19 context which is impacting their purchasing power, ’’added Owusu-Kyereko.

The company has provided its consumers within the western and central region with information of the new pickup locations. Consumers will be able to choose to pay with their JumiaPay or debit card on delivery of their goods

At these new pick up stations in Takoradi and Cape Coast, consumers can pick their orders, know more about Jumia, order and pay directly. “We are very committed to ensuring that our consumers enjoy better pricing while saving money on Jumia” said Owusu-Kyereko.

Also commenting, Lionel Mobi, Chief Operating Officer at Jumia Ghana said, “Easy access to information and picking up their orders safely is important to us during this pandemic. We have ensured that all pick-up stations and staff observe the needed COVID-19 protocols.’’

Jumia is a leading e-commerce platform in Africa, built around a marketplace, Jumia Logistics, and JumiaPay. The marketplace helps millions of consumers and sellers to connect and transact.

The company facilitates online payments. With 500 million internet users in Africa, Jumia Logistics enables the delivery of millions of packages through its network of local partners.